Privacy Policy

This Privacy Policy explains how VECCI LLC (“ VECCI ”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on vecci.fr (the “Site”) or when you communicate with us about the Site (collectively, the “Services”).

For the purposes of this Policy, " you ", "your" and "yours" refer to any person using the Services: customer, Site visitor or any other person whose data we process in accordance with this Policy.

Please read this Privacy Policy carefully.


1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect legal, technical or functional changes.
In the event of any changes, we will publish the updated version on the Site, update the "Last Updated" date and, where appropriate, take the measures required by applicable regulations.

Continued use of our Services after the posting of changes constitutes acceptance of the updated Policy.


2. How we collect and use your personal information

To provide our Services, we collect personal information about you from various sources. The information collected varies depending on your use of the Site and your interactions with us.

In addition to the uses detailed below, we may process your information in order to:

  • To provide, maintain and improve our Services;
  • Communicating with you;
  • To fulfill our contractual obligations;
  • To comply with our legal obligations;
  • To enforce our General Terms and Conditions of Sale/Use;
  • Protecting our rights, those of our users or third parties.


3. Personal information we collect

3.1. Information collected directly from you

The information you provide to us through the Site or our Services may include:

  • Contact details : name, surname, postal address, email address, telephone number.
  • Order information : products ordered, billing address, delivery address, payment information (via our service providers), email, telephone.
  • Account information (if applicable): username, password, account settings.
  • Customer service : content of your messages, requests, complaints, returns, exchanges.

Certain information is necessary for the execution of the contract (order processing, delivery, invoicing). If you refuse to provide this information, some Services may be unavailable.


4. Information collected automatically (Usage data)

When you access the Site, we may automatically collect certain information about your browsing activity (“ Usage Data ”) using cookies, pixels and similar technologies, such as:

  • Device and browser type;
  • IP address;
  • Information about your network connection;
  • Pages viewed, time spent, clicks, navigation path;
  • Technical identifiers enabling the operation and security of the Site.

This data is used, in particular, for:

  • Ensure the proper functioning and security of the Site;
  • Measure audience and improve user experience;
  • Adapt the content, offers and presentation.


5. Information obtained from third parties

We may receive information about you from:

  • Shopify (e-commerce platform) which hosts our store and helps with order processing;
  • Payment providers (e.g. Stripe, Shopify Payments, PayPal, etc.) who process payments and confirm the transaction status to us;
  • Logistics, delivery, fraud prevention, email marketing, analytics or advertising providers.

All information received from third parties is processed in accordance with this Policy.


6. Purposes of processing your personal information

6.1. Supply of Products and Services

We use your personal information in order to:

  • Manage your orders, payments, invoices, deliveries, returns and refunds;
  • Manage your customer account (if applicable);
  • Sending you order confirmations, shipping information, and notifications related to your purchases;
  • Provide after-sales service.

Main legal basis (EU/GDPR): performance of the contract (Art. 6(1)(b) GDPR).


6.2. Marketing & communications

We may use your information to:

  • Sending you promotional emails or messages (new products, VECCI offers, brand information);
  • Personalize content and recommendations on the Site or via advertisements on other platforms (Meta, TikTok, Google Ads, etc.).

Legal basis (EU/GDPR):

  • Legitimate interest (Art. 6(1)(f)) for existing customers,
  • or consent when required (e.g., email/SMS marketing in certain cases).

You can unsubscribe at any time via the link in our marketing emails or by contacting us.


6.3. Security & Fraud Prevention

We use your data in order to:

  • Detect and prevent fraud, abuse and illegal activities;
  • Securing payments, customer accounts and the Site;
  • Protecting our rights, those of our clients and partners.

Legal basis: legitimate interest (art. 6(1)(f) GDPR).


6.4. Service Improvements & Support

We use your information to:

  • Responding to your requests;
  • Analyze the use of the Site;
  • Improve our products, user experience, and content.

Legal basis: legitimate interest (art. 6(1)(f) GDPR).


7. Cookies

We use cookies and similar technologies to:

  • Ensure the technical operation of the Site;
  • Remember your preferences;
  • To compile statistics;
  • To provide tailored content and advertisements.

For more information about the cookies used by Shopify: see Shopify's documentation.

You can configure your browser to refuse or delete cookies. However, some Site features may be limited if you disable them.

A dedicated Cookie Policy can detail the categories of cookies and your options.


8. How we share your personal information

We may share your personal information with:

  • Service providers acting on our behalf: hosting (Shopify), payment, delivery, customer service, analytics, emailing, marketing.
  • Marketing & advertising partners , within the framework of targeted campaigns, in accordance with regulations (and with your consent where required).
  • Affiliated companies or companies belonging to the same group as VECCI LLC, in the context of managing our business.
  • Administrative or judicial authorities , when required by law or to defend our rights.
  • Third parties in the context of operations (merger, sale, restructuring), subject to applicable legal protections.

We do not sell your personal information in the usual sense of the term. If, under local law, certain advertising sharing is considered a "sale" or "sharing," you can exercise your rights to object/opt out through the mechanisms provided (see Rights section).


9. Third-party sites & external links

The Site may contain links to third-party sites or services.
We are not responsible for the privacy practices, content or policies of these sites.

We recommend that you review their own privacy policies before sharing your data with them.


10. Data concerning children

Our services are not intended for children.
We do not knowingly collect personal data concerning minors without appropriate legal authorization.

If you believe a child has transmitted data to us, please contact us so we can delete it.


11. Safety & shelf life

We implement reasonable technical and organizational measures to protect your personal data against loss, unauthorized access or disclosure.

However, no measure offers absolute security.

We retain your personal information only for as long as necessary:

  • to the performance of our contractual obligations,
  • to comply with our legal obligations (accounting, taxation, etc.),
  • to the management of potential disputes,
  • or to our legitimate interests, in compliance with regulations.


12. Your rights (especially if you reside in the EU/EEA or the UK)

Depending on your local legislation, you may have the following rights:

  • Right of access : to obtain confirmation and a copy of the data concerning you.
  • Right of rectification : to have inaccurate or incomplete data corrected.
  • Right to erasure (“right to be forgotten”): in certain cases.
  • Right to restriction of processing .
  • Right to object : in particular to processing for marketing purposes.
  • Right to data portability : to receive your data in a structured format, where applicable.
  • Right to withdraw your consent : when the processing is based on it.
  • Right not to be subject to automated individual decisions producing legal effects , where applicable.

You can exercise these rights by contacting us (see Contact section).
We may ask you for additional information to verify your identity.

You also have the right to lodge a complaint with your local supervisory authority (e.g. CNIL for France).


13. International Users & Data Transfers

VECCI LLC is established in the United States. Your information may be transferred to and stored outside your country of residence, including in the United States and other countries where our service providers (including Shopify) are located.

Where required by applicable laws (in particular GDPR), we put in place appropriate safeguards to govern these transfers (such as the European Commission's standard contractual clauses ), unless the destination country benefits from an adequacy decision.


14. Contact

For any questions regarding this Privacy Policy, exercising your rights, or managing your personal data, you can contact us:

VECCI LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
New Mexico, USA
Email: contact@vecci.fr

For the purposes of applicable data protection laws, VECCI LLC acts as the data controller for data collected via vecci.fr , unless explicitly stated otherwise.